Just came across an interesting post by Alex Howard (@digiphile) in which he looks at various definitions and ways of describing Government 2.0. He thinks (and I agree with him) that it’s important to be mindful of your audience. Jargon isn’t helpful in communicating the ideas behind government 2.0 to those who are not already part of the “goverati.”
Instead of dwelling any further on what Government 2.0 might be or couching discussion or branding in jargon, explain what the technology or platform will do — and what problem it will solve. And at the end of the day, remember that on language, usage drives meaning.
The whole post is worth checking out. Like Tim O’reilly’s chapter, Government as Platform, there are some good descriptions of both Web 2.0 and Government 2.0. Here are a few snips:
The line I find most compelling in the above explanation for the term is the “attempt to provide more effective processes for government service delivery to individuals and businesses.” If I had to explain the idea to my technophobic friends, that’s the tack I’d take.……….For those more technically inclined, it might be useful to talk about open data, mashups, Data.gov, the Open Government directive, XML, XBRL, virtualization, cloud computing, social media and a host of other terms that have meaning in context but without prior knowledge do little to inform the public about what, precisely, the “2.0″ means.